Privacy Policy

The Privacy Policies and Terms of Service governs the manner in which Lewis-Mason-Thurston collects, uses, maintains and discloses information collected from users when conducting business. This privacy policy applies to the Site and all products and services offered by Lewis-Mason-Thurston Area Agency on Aging.

Website Privacy Policy

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, and phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information
Lewis-Mason-Thurston Area Agency on Aging may collect and use Users personal information for the following purposes:

  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We may use feedback you provide to improve our products and services.
  • To run a promotion, contest, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
    We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites
Users may find content on our Site that link to the sites and services of third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to this privacy policy
Lewis-Mason-Thurston Area Agency on Aging has the discretion to update this privacy policy at any time. When we do, we will post a notification on our News & Announcements page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Lewis-Mason-Thurston Area Agency on Aging
http://www.lmtaaa.org
2404 Heritage Ct SW Ste A
Olympia, WA 98502
360-664-2168 or 888-545-0910 toll free

This document was last updated on August 8, 2019.

 

Mobile Messaging Privacy Policy 

This document was last updated on Monday, August 14, 2023.

Privacy Policy

This Privacy Policy governs the way Lewis-Mason-Thurston collects, uses, maintains and discloses information collected from users (each, a "User") of Zoom Phone text messaging service ("SMS Texting"). This privacy policy applies to Zoom Phone texting offered by Lewis-Mason-Thurston Area Agency on Aging.

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users send or receive an SMS text, fill out a form, and in connection with other activities, services, features, or resources we make available to Users. Users may be asked for, as appropriate, name, email address, mailing address, and phone number. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information over text.

How we use collected information
Lewis-Mason-Thurston Area Agency on Aging may collect and use Users personal information for the following purposes:

To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.

To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided by our staff.

To improve our services
We may use feedback you provide to improve our products and services.

To run a promotion, contest, survey, or other event
To send Users information they agreed to receive about topics we think will be of interest to them.

How we protect your information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data stored on Zoom Phone.

Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may use third party service providers to help us operate our business or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy
Lewis-Mason-Thurston Area Agency on Aging has the discretion to update this privacy policy at any time. When we do, we will post a notification on our News & Announcements page of our website www.lmtaaa.org. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using SMS Texting, you signify your acceptance of this policy. If you do not agree to this policy, please do not communicate with our office via SMS Texting. Your continued use of SMS Texting following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Mobile Messaging Terms of Service

Lewis-Mason-Thurston Area Agency on Aging (“LMTAAA”, “we”, or “us”) operates a mobile messaging program (SMS Texting) subject to these Mobile Messaging Terms of Service (the “Mobile Messaging Terms”). SMS Texting and our collection and use of your personal information is also subject to our Privacy Policy. By enrolling, signing up, or otherwise agreeing to participate in SMS Texting, you accept and agree to these Mobile Messaging Terms and our Privacy Policy. 

  1. Program Description: We may send promotional and transactional mobile messages in various formats through SMS Texting. Promotional messages advertise and promote our products and services and may include promotions, events, and reminders. You agree that we, our affiliates, and any third-party service providers may send you messages regarding the foregoing topics or any topic and that such messages and/or calls may be made or placed using different telephone numbers or short codes. We will not sell or share your information with outside sources. We do not charge for mobile messages sent through SMS Texting but you are responsible for any message and data rates imposed by your mobile provider, as standard data and message rates may apply for SMS and MMS alerts. 
  2. User Opt-In: By providing your mobile phone number to us, you are voluntarily opting in to SMS Texting and you agree to receive recurring mobile messages from us at the mobile phone number associated with your opt-in, even if such number is registered on any state or federal “Do Not Call” list. You agree that any mobile phone number you provide to us is a valid mobile phone number of which you are the owner or authorized user. If you change your mobile phone number or are no longer the owner or authorized user of the mobile phone number, you agree to promptly notify us at 360-664-2168. Your participation in SMS Texting is not required to communicate with us and your participation in SMS Texting is completely voluntary. 
  3. User Opt-Out and Support: You may opt-out of SMS Texting at any time. If you wish to opt-out and stop receiving mobile messages from us, or you no longer agree to these Mobile Messaging Terms, reply STOP, QUIT, CANCEL, OPT-OUT, and/or UNSUBSCRIBE to any mobile message from us. You understand and agree that the foregoing is the only reasonable method of opting out. LMTAAA staff may change SMS Texting numbers. You acknowledge that any requests sent to a telephone number that has been changed may not be received by us and we will not be responsible for failing to honor a request sent to a telephone number that has been changed. 
  4. Disclaimer of Warranty and Liability: SMS Texting is offered on an “as-is” basis and may not be available at all times, by all LMTAAA staff, or on all mobile providers. You agree that neither we nor our service providers will be liable for any failed, delayed, or misdirected delivery of any mobile message or information sent through SMS Texting. 
  5. Modifications: We may modify or cancel SMS Texting or any of its features at any time, with or without notice. To the extent permitted by applicable law, we may also modify these Mobile Messaging Terms at any time. Any such modification will take effect when it is posted to our website. You agree to review these Mobile Messaging Terms periodically to ensure that you are aware of any modifications. Your continued participation in SMS Texting will constitute your acceptance of those mod
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